Privacy policy

Last updated: 18 June 2025

This Privacy Policy outlines how Jeanie Baby ("we", "us", "our") collects, uses, and shares your Personal Information when you visit or make a purchase from our website.


1. Collecting Personal Information

When you interact with our website, we collect various types of personal information. These include:


A. Device Information

  • Collected: Browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and site interactions

  • Purpose: To ensure website functionality and improve performance

  • Source: Automatically collected via cookies, log files, web tags, and pixels

  • Shared with: Shopify and select analytics providers


B. Order Information

  • Collected: Name, billing and shipping address, payment details, email address, and phone number

  • Purpose: To process your order, provide support, handle payments, and detect fraud

  • Source: Provided directly by you during checkout

  • Shared with: Shopify, payment processors, and logistics partners


C. Customer Support Information

  • Collected: Contact details and order history

  • Purpose: To assist you effectively through our support channels


2. Sharing Personal Information

We share your Personal Information only as necessary to provide our services and fulfill our obligations. This includes:

  • Shopify – To power our online store
    📄 Shopify Privacy Policy

  • Logistics providers – To arrange shipping and delivery

  • Legal requirements – When required by law, court orders, or to protect our rights and interests


3. Use of Personal Information

We use your personal data to:

  • Provide and maintain our services

  • Fulfill orders and process transactions

  • Communicate with you (e.g. order updates, customer support)

  • Send marketing communications (only with your consent)

  • Improve our website experience and analytics


4. Lawful Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

  • Consent

  • Performance of a contract

  • Legal obligations

  • Legitimate interests (such as improving our services)


5. Data Retention

We retain your personal information unless and until you request its deletion.

To request erasure of your data, please contact us at:
📧 hello@jeaniebaby.com.au


6. Automated Decision-Making

Shopify may use automated decision-making for limited purposes such as fraud prevention.

We do not use automated systems to make decisions with legal or significant effects on individuals.


7. Your Rights (GDPR & CCPA)

Depending on your jurisdiction (e.g., EU, UK, California), you have the right to:

  • Request access to your data

  • Request correction or deletion

  • Request data portability

  • Restrict or object to data processing

  • Withdraw consent at any time

To exercise your rights, contact us at:
📧 hello@jeaniebaby.com.au


8. Cookies

We use cookies for essential functionality, analytics, and performance optimization.

Types of Cookies We Use:

  • Functional cookies:
    e.g. _secure_session_id, cart

  • Analytics cookies:
    e.g. _shopify_y, _y

You can control or disable cookies via your browser settings.
⚠️ Please note: disabling cookies may impact your site experience.


9. Do Not Track (DNT)

Our website does not respond to “Do Not Track” (DNT) signals due to the absence of consistent industry standards.


10. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.


11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📧 hello@jeaniebaby.com.au